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5 Tips to Improve Your Online Customer Service

Customer satisfaction is vital to success and survival in today’s marketplace. There’s an old saying in business: a happy customer will tell one or two people, an unhappy customer will tell ten. It pays to keep your customers happy – especially when doing...

Registration for all NSW swimming pools

All NSW swimming pool owners must register their pool before 29 October 2013 as part of the Swimming Pools (Amendment) Act 2012. Pool owners can register online and may face fines if they don’t register by this date. Anyone wishing to sell or lease a property with a...

2013 individual income tax rates

The tax rates Australians will be paying for the 2013 financial year differ slightly from previous years. The tax-free threshold has more than doubled, and rates for those above the threshold have also changed. It is important that you are aware of these changes when...

Take control of your retirement with a SMSF

A self-managed super fund (SMSF) is a super fund that you manage yourself – giving you greater control over your super and more flexibility than you would get with a conventional super fund. An SMSF provides retirement benefits for its members in the same way as any...