Often when organisations set up a new workplace, they implement the Information Technology (IT) required to meet their staff and client needs at that point in time. As they continue to expand and evolve their business, they will likely add more IT equipment and increase their demands on existing infrastructure on an ad-hoc basis.

This can translate to a loss of productivity, particularly if any system or hardware becomes incapable of effectively handling the load of newer applications delivered by:

•   Traditional software installation
•   Applications delivered via the web
•   Connectivity to personal devices like smart phones, PDA’s and iPad’s

An unproductive IT system can result in a number of inefficiencies, such as delays in staff members responding to client and internal requests or being updated on other news that affects their role. This also extends to those who rely on a mobile workforce, as they may be required to constantly return to base, either physically or by a long-winded virtual route.

Often business owners can take the view that while current infrastructure is working adequately it is not worth updating or upgrading their server and PC hardware. However, if a newer PC will do an extra hour of work per day, managers and staff will realise greater productivity as it loads faster and has less maintenance downtime. For example, the simpler it is to remotely check email, the more frequently staff will be able and likely to check it and respond.

Investments in staff and training are regularly reviewed to make sure the business is properly delivering to clients. IT should be used to aid this delivery and expansion, not hinder it. Return on investment (ROI) in IT should be considered as part of any business plan. It’s necessary to consider what type of IT investment could be beneficial to the productivity of your business.

Before starting ViBuilt Solutions in 2003, Doug Robson had over 20 years experience in the world financial markets both as an Option Trader and later as an IT specialist. ViBuilt now have many SME clients in the accounting, legal, construction, real estate, and employment spheres.

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