A recognised early effect of improved economic conditions is a significant increase in the mobility of employees. Usually, highly skilled employees who are confident in their employability will jump first. This has implications for employers in two main areas, retention and recruitment.

You have skilled and experienced staff who are an asset to your business. Don’t give them any reason to start looking elsewhere!


On the other hand, if you are looking to employ more staff, this is a great time to be on the lookout for people who are looking for a change.
If you are lucky, you may find you have an excess of applicants. Use our system to start sorting through that pile of resumes…

Most people are familiar with ‘SMART‘ goals. This simple acronym can also be applied to resumes and CVs – both your own and those of job candidates.

‘SMART‘ becomes an easy checklist that will save you from wasting time talking to the wrong people. Ask yourself if the resume is:

Specific – detailing achievements of the individual, not just their team or department and not too vague or generalised;

Measurable – there should be facts and figures to back up the achievements. For example, ‘increased client base by 20% in 2 years’;

Accurate – provides information that can be substantiated. For example, academic transcripts, references;

Relevant – the information supplied links directly to the role;

Timeframed – dates are given for different jobs, study, etc, and all time periods are accounted for.

Successful recruitment and retention require specific knowledge about the people concerned.

  • What motivates them?
  • How would they prefer to spend their time?
  • Are they good with people?
  • How do they perform under stress?
  • Why might they want to join – or leave – your organisation?

While some of this information can be gleaned using our ‘SMART ‘checklist and structured behavioural interviewing, objective measurements using validated benchmarks can be more reliable.

TIP: Don’t wait until it’s too late to make the most of the current conditions.

ACTION: Unless you are an expert, seek advice on recruitment and retention.

Balance at Work is the human capital expert for financial services companies of 5-500 employees. We combine the most accurate, insightful and easy to use online testing tool with expert advice, to give managers confidence to hire the right people first, make the most of their potential and approach difficult performance discussions with ease, creating businesses that are highly competitive because they have productive and valued employees. To find out more about how we can help you, contact Susan on 1300 785 150 or susanr@balanceatwork.com.au