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September 2009
 

 

Accounting

- Small Business and General Business tax break

- The Education Tax Refund

Legal

- More protection for consumers with new legislation

- Buying a property-is a Trust right for you?

Marketing

- Your company's database-untapping it's potential

- Value of client testimonials

Small Business

  - 'Great' businesses can be 'small

  - 50% of businesses are uninsured

Featured Service

  - Quinn's Bookkeeping Services

From the Desk

- From the Principal, Michael Quinn

At Quinns...

- Christmas in July

Important Dates

- Dates to remember this quarter

Staff Profile     - Fiona Dunn

Client Spotlight

- Rizer

 

'Great' businesses can be 'small'

Susan Rochester
Balance at Work Pty Ltd

No matter what size, all successful businesses have certain basic characteristics. While there may be variations in legal structure, every business needs:

1. Business plans, systems and processes designed for growth These will include, but are not limited to:

  • Strategic plan

  • Organisation chart and job descriptions

  • Compliance and risk management

  • Policies and procedures

  • Templates

  • IT systems and software

  • Financial controls and reporting

  • Marketing and sales plans

  • Workforce plan

Advice on each of these is freely available from a range of sources, including your licensee, product providers, industry associations, government departments and local chambers of commerce.

2. Resources to carry out the plan

As well as financial resources and infrastructure, you will almost certainly need to enlist the help of other people to help you in your business. You are unlikely to be the best person to fill every role on your organisational chart, even if you start out doing this to save money.

Other ‘human resources’ for your business do not need to be employees. One familiar example is your accountant. You can also use freelancers for other tasks, such as IT support, website design, marketing and even virtual personal assistants, who could be located anywhere. As a starting point, look at sites such as www.guru.com and www.elance.com. You may be surprised how much you can get done without employing anyone. When you do employ, get professional advice before you start.

3. Activity

Simply having plans and people in place will not guarantee success. There needs to be action, so you must know:

  • Your performance expectations

  • How you plan (for you and others) to meet those expectations

  • How you will keep yourself and others motivated

  • What you will do if targets aren’t met

Tip: Always be prepared to ‘fail faster’ by taking action even when you can’t be sure of the outcome. If something you try doesn’t work, at least you’ll be one step closer to finding out what does work.

Balance at Work is the human capital expert for financial services companies of 5-500 employees. We combine the most accurate, insightful and easy to use online testing tool with expert advice, to give managers confidence to hire the right people first, make the most of their potential and approach difficult performance discussions with ease, creating businesses that are highly competitive because they have productive and valued employees. To find out more about how we can help you, contact Susan on 1300 785 150 or susanr@balanceatwork.com.au.

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Disclaimer: The contents of this document titled “The Quintessential Brief” (the ‘Material’) are provided as general information only. It is not intended to be given as advice and should not be relied upon as such. If you are concerned about any issue raised by the Material then you should seek your own professional advice. No warranty is given in relation to the accuracy, currency or completeness of the Material. No reader should act on the basis of any matter contained in this publication without first obtaining specific professional advice. Where applicable, liability is limited by the NSW Solicitors Scheme under the Professional Standards Act 1994 (NSW), and other relevant state legislation. The Quinn Group respects your privacy. Should you not wish to receive this newsletter in the future please contact us on 1300 784 667.